Chatlys - Your Brand's AI Voice Built From Your Content
Chatlys transforms your company knowledge into a consistent AI voice that answers questions, explains products, and supports customers in real time.
Instead of generic AI responses, Chatlys speaks using your website content, documentation, and product data - ensuring answers stay accurate, on-brand, and reliable.
One Knowledge Base. Many Expressions.
Companies already store valuable knowledge across their websites, documentation, and product information.
Chatlys unifies these sources into a structured knowledge layer that AI can understand and use.
The result is a consistent company voice that powers chatbots, assistants, and AI-driven communication across channels.
AI Customer Support
Answer customer questions instantly using your company knowledge.
Multilingual Communication
Translate and communicate with customers across languages automatically.
AI Sales Assistance
Understand visitor questions and support sales conversations.
AI Content Generation
Create product descriptions, FAQs, and support answers from your knowledge base.
Key Capabilities
- AI chatbot trained on your content
- Knowledge layer built from website and documents
- Real-time question answering
- Multilingual communication
- AI-assisted customer support
- AI-generated content and documentation
- Website assistant deployment in minutes
- Expandable to AI agents and assistants
- Integration with Retailys operational data
- API access for custom integrations
Why Chatlys Is Different from Generic AI Chatbots
Most AI chatbots generate answers using general knowledge.
Chatlys works differently.
It builds a structured knowledge layer from your company content and uses it as the foundation for every answer.
This ensures communication stays accurate, consistent, and aligned with your brand.
Knowledge-Driven Answers
Chatlys answers questions using your website, documentation, and product data.
Brand Voice Consistency
Responses follow the tone and messaging of your organization.
Controlled AI Behavior
You define sources, boundaries, and rules guiding how the assistant responds.
Scalable Communication
Start with a website assistant and expand to internal assistants and AI agents.
Part of the Retailys Business Platform
Chatlys is the communication layer of the Retailys Business Platform.
Retailys manages operational data such as products, orders, and sales channels.
Boardlys orchestrates workflows and operational processes.
Chatlys connects knowledge and communication so organizations can interact with customers and teams through AI.
How Companies Use Chatlys
Customer support automation
Answer customer questions instantly without human intervention.
Sales assistance
Help visitors understand products and guide them toward purchase decisions.
Knowledge access
Allow employees and partners to access company knowledge instantly.
Chatlys in Action
Chatlys turns static company knowledge into an interactive assistant that communicates with customers in real time. The assistant understands questions, retrieves relevant information from your content, and generates clear responses aligned with your brand voice.
Dashboard
Chatlys AI assistant answering questions using company knowledge.